Retail Store Manager

About the Store:

Our Baby & Moms Store offers everything from newborn to 6 years, including baby clothing, innerwear, toys, feeding essentials, baby foods, and moms’ essentials. We focus on quality, comfort, and care for both babies and mothers.

Key Responsibilities:

Store Operations

• - Manage daily operations to ensure the store runs smoothly.

• - Maintain proper stock levels and ensure timely replenishment.

• - Ensure compliance with store SOPs for billing, hygiene, and customer care.

Sales & Customer Service

• - Achieve monthly sales targets and improve overall store performance.

• - Guide customers by understanding their needs and offering the right products.

• - Handle complaints and ensure high customer satisfaction.

Team Leadership

• - Supervise, train, and motivate sales staff.

• - Prepare duty schedules and assign responsibilities.

• - Monitor performance and encourage teamwork.

Merchandising & Promotions

• - Ensure attractive product display and store aesthetics.

• - Plan and execute promotions, offers, and seasonal campaigns.

• - Track fast/slow-moving items and suggest stocking strategies.

Reporting & Financials

• - Manage billing accuracy and cash flow.

• - Prepare daily/weekly/monthly sales and inventory reports.

• - Monitor expenses and ensure profitability.

Requirements:

• - Graduate in Business, Commerce, or related field preferred.

• - 3–5 years of retail management experience.

• - Strong leadership, communication, and customer service skills.

• - Knowledge of baby & moms’ product categories is an advantage.

• - Familiarity with POS/billing systems and stock management.

Benefits:

• - Competitive salary + performance incentives.

• - Career growth opportunities in retail management.

• - Friendly and supportive work environment.